Great gift for a mother that has everything
(Richland, MI) - December 18, 2014
I always struggle when buying a gift for my mother. This was perfect for that hard to buy for family member. However, when I received it there were a couple of issues I was not totally happy with but tried to ignore - until I got ready to write this review. I decided at that point to call customer service. There was a blemish right on the front that looked like a nail head. The rep told me what to do - take a picture and send in to her so it could be reviewed and a decision would be made whether to replace it or not. Okay - I did that - thinking I don't have anything to loose at this point. A couple of days later I received an e-mail that they would replace and ship another one to me. Awesome!!! I'm so glad I did this and the new one is perfect. My mother will be so happy with this. Which in turn, means I am a very satisfied customer. I have bought many items from here and with this excellent service, I will continue to be a faithful shopper. Thank you so much.