It was MY mistake but HELP would've been nice!
(Alexandria, VA) - January 10, 2017
I order from this company all the time and I just love all their products. Whenever I give a personalized gift to my family and friends they rave about it for days. I like the personal touch and they always feel I put a lot of thought, time and energy into the gift. The prices are super and the quality of the merchandise is excellent. When I ordered this particular item, I put the year 1957 but due to my vision problem, I put 50th instead of 60th. It would've been nice if someone from the company had done the math and contacted me to make sure. However, they didn't and the gift was sent with the wrong birthday number. While I did "confirm" the order prior to send, it was pretty obvious I hit the wrong key considering the year was 1957. I was very disappointed and it had to be re-ordered and will be received LATE. Meanwhile, to the company's credit, they did offer me the 2nd gift for half off the regular price. I will continue shopper from them because I LOVE the products and the price, I'll just triple check orders now :)