This is the second time I have used Personalization Mall. This time, I purchased this as a gift for my Mom. We live 450 miles apart and I wasn't able to be there this year. She is 75 and I am 56. She cried and cried when she opened it. It was packaged perfectly and was more beautiful than I thought it would be. (She sent me a picture). She waited to compose herself and called to thank me. As soon as she heard my voice on the phone, she cried again. She says she will put it in her curio cabinet, so it will be on display for everyone to see. Thank you for helping to make the distance seem small, if for only one day. Very impressed with the entire transaction, from customer service to the top. I will definitely be a repeat customer.