Follow-up to original review
(Livonia, MI) - November 14, 2014
We used this tote for approximately 6 days of travel. Before starting our most recent trip, the tote was washed as there were orange dog medicine stains on the front. The tote was washed in cold water, gentle cycle. The stains did not completely wash out. But even more disappointing, as you can see by the pictures, not only does the tote come out severely wrinkled, the lettering washed out considerably leaving the writing to appear as nothing more than very poor stenciling. The description says this tote is machine washable. Clearly it is not. PM asked me to send them pictures after a review that I wrote and which they apparently declined to allow as a posted review. I sent them pictures only to receive an immediate email back saying that since my order was placed in August 2013 it was not covered by their guarantee. So I guess if you plan to order this tote you should wash it immediately instead of waiting for it to get soiled to make sure you can obtain a just refund or replacement tote.