This mug was a fabulous gift for my sister in law from her son. We were able to easily upload a photo of them on the mug and preview how it would look before we placed the order. With the ability to personalize it without any extra charges, it made a very special Valentine's present. The quick shipment amazes me anytime I place an order and this order was no exception. We received the mug just in time for Valentine's Day even when the order was not placed until Feb 9th. All this without excessive shipping charges. When the mug arrived, I was very impressed with the large size, roomy handle, and nice weight of the mug. It was a very good quality at a very reasonable price. The personalization was exactly right and the picture looked great. Thanks so much for helping to capture memories to last a lifetime.