I got this mug for my Mom as a Mother’s day gift. She loves it and not just because of the photos of her Grand dog on the mug. This mug has a great feel to it, the size, handle and weight are perfect. This is great gift for right or left handed folks, because the photos go all the way around the mug. The photos were easy to upload and true to color as shown on the screen. The upload process is very easy and helps you crop the photos to the correct size. There were a couple of photos that I lightened up using the upload tools and they turned out great. The order arrived fast and was packaged with care.