disappointedOrdered two of these frames for my twin neice and nephew for their upcoming communion. Well its a good thing I ordered them well in advance! The package arrived, and both frames were damaged (one scratched, one with a big chip in left corner). They were so poorly packaged, I imagine the damage was done during the shipping part.... But they are picture frames, and should be protected and packaged better than they were! Customer service was very helpful, and without hesitation sent me two new frames. This time when second package arrived, neither was damaged but one was misprinted! (should have been pink and blue frames, came two pink frames! ugh!) Called customer service again, they are refunding me my shipping charges and resending me the misprinted frame, should come this week...
As for the frame itself, i thought it was very cheap and does not have a quality feel to it.... But i guess it will be a nice keepsake