Executive Tan Leather Personalized Portfolio Customer Reviews

I worked overtime to buy my sister a nice gift for her accomplishment of graduating from nursing school. Everything I have purchased from Personalization Mall has been at or above quality standards.Until now.,
This "leather padfolio" is NOT full grain leather. It is something called "bonded leather". A slurry mixed from tiny scraps are bonded together to form a tissue thin sheet. This sheet is then adhered to a foam interface and 'voila'....my leather padfolio. It looks & smells like vinyl.READ!

I ordered 2 portfolios. This was my least favorite. It feels like plastic/vinyl rather than leather. This was the more expensive product and not what I expected.

I ordered the tan portfolio. The quality materials are great. However the tan color is not what I expected. I was expecting a darker tan than what I received. It looks like a tan my grandmother would have odered.

I was not happy with the overall look and feel of the leather...seemed low quality. I called customer service and, of course, I could not receive a refund since it had been personalized. This, in my opinion, is not a good choice for an executive level degree.

As GRANDPARENTS.....We chose this TAN Monogrammed Leather Portfolio.... as a keepsake of a very special day for our teenaged GRANDSON......The day he chose to symbolize ..... his personal Dedication to serve God....his BAPTISM DAY ..... We are EMBARASSED to give it as a gift, even though it was very expensive, and the shipping is high.....because it does not look or feel like...... rich TAN LEATHER....but CHEAP....CARMEL-PUDDING-coloured....ORANGE VINYL.....not at all what was shown in the picture. Very disappointed.....and stuck with it....personalized with his name and date.......It could have been so nice.

I ordered this item as a business gift and, while it is advertised as "Tan Leather", this looks like a medium grade plastic leatherette product. With shipping, the cost was over $70 and I feel this is overpriced. I called your office and was told that this is indeed "leather" and was offerred "Store credit"if I pay to send it back. Frankly, even after being told this is leather, I don't beleive it. I have received similar items as business gifts and the comparison shows this to be cheaply made.
This item is not as advertised and the response I received from you was not acceptable. I will advise all my friends and business associates to avoid purchasing anything from your company....