Graduation Poem Personalized Reflections Frame Customer Reviews

The wording is very small and there was no way to tell how big the type was. The first line "High school graduation 2025" is large enough but the rest of what I put instead of the poem is very small that I have to hold it up close to read it. There was no place to change the font or even what font they were using. In years past I have ordered many items and was able to change the font to what I liked. So with this I am disappointed.

On your website the Poem Personalized Reflections Frame was displayed to have writing that was far more visible than it appeared upon arrival. The scripted font matched with near a translucent appearance makes the words impossible to read when not being viewed from close proximity and/or when viewed in bright light. This definitely can be improved upon by the production team at Personalization Mall or explicitly mentioned in the product description to make the consumer fully aware.

I was very impressed with the frame when i saw it online but once I recieved it I was not so impressed! The writing is VERY SMALL!!! the only way to read it is with a piece of dark paper behind it and a magnifying glass! There should be a minimum line space of about 10 so that the writing can be larger! Also in the picture the writing starts at the top of the page and with my frame it starts about an inch from the top which is why the writing is all crammed together and small. The craftsmanship is good but the over-all affect of the piece was lost with the small writing! I am debating whether or not to return and get my money back or request for a new one! Thanks for reading!
~ Sad Mom of 4 Children

Well, the first one I received had to be returned because the corner of the glass was chipped off. There is a sticker on the picture area which states please remove film from brass before displaying, but there was no film on the brass and the brass was sooo scratched up it looked like a used frame. I called customer service and they sent out another one in two days, but the brass was still the same. Sticker stating remove film BUT no film - scratched up - looked used. The engraving was beautiful but the quality of the item would not impress anyone and it was bought for a graduation gift.