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not greatI was disappointed when I received this for my grandsons baptism gift. The letters are not dark as in picture. So hard to read.
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Good experiences in past, but not this time....By Shopper  (Lexington, KY) - June 30, 2019 I ordered this item in both 2015 and 2017 and was perfectly happy with both of them. I ordered it again in May of this year and, unfortunately, found the item to be unacceptable - twice. Reason: the engraving was much too erratically light and difficult to read. (FYI, the engraving showed up clearly online.) Hopefully, PMall has already taken steps to correct this problem. I do want to commend Personalization Mall for doing their best to make this order right. They did overnight us a second cross (needed within a day for a Baptism) free of charge, but that was also not acceptable. After emailing pictures to PMall to prove our point, our entire cost was immediately refunded to our credit card. I have been satisfied with other orders from PMall in the past. This one happened to be an exception. If you do order the cross, allow yourself enough time to get another gift for the occasion if necessary.
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Waste of Money!! Don’t waste your money. My brother bought one for my son. The wood was darker & engraving was perfect. I go to buy one for my other son the wood is lighter & engraving is horrible. I can hardly see the engraving. When I emailed customer service they said it’s due to the grain of wood. If they sent me another one it would probably be the same result. Not sure why they are still selling this product then? Wish I could do side by side photos so you could see the difference.
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Look carefullyThis cross would be perfect for a newborn but I did not look carefully and when I received it the little boy on it was a much younger boy than a First Communion boy would be. I had to order another more age appropriate one. The cross with the little boy should be in the baby gift section only.
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Personalized Wood CrossVery disappointed. Letters are darker than others. Some of the letters, you have difficulty seeing. Contacted customer service, they said it was because of the grain in the wood. They will not replace the cross. Doesn't look like the preview picture. It looks like I'm stuck with it. I would of really like to be able to post preview picture next to what I received. But they don't allow it.
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Not centeredThis is my favorite baby gift. I have ordered tons of this crosses for babies and this time the personalization was not centered, but it was moved to the right. It happened to both of my orders.
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Cheap lookingUnfortunately, this did not meet my expectations. The name is faded and the wood is cheap looking. It almost looks like I picked up two sticks from the road and made it myself.
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Qualkity of the cross was so soBy Shopper  (Tobyhanna, PA) - February 26, 2012 Two of thre letters in the name stood out more than the others. Looked light and dark. Very disasisfied with the item. Would not recommend an imprint!!
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Wording was too lightThe quality of the wording was very poor and light.
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PeterBy Shopper  (Kinnelon, NJ) - August 1, 2011 The color of the personalization was light and uneven. Poor quality.
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CrapBy Shopper  (Normalville, PA) - July 24, 2011 The pewter was all scuffed. I sent it back for a refund.
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not very good qualityI ordered this item in the past and had it directly shipped to another party. This time I had it shipped to my home, and I am shocked at the poor quality of wood used. I will not be ordering this item again. Very Disappointed.
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Not What I ExpectedThe material is very light and cheap. I could have bought the materials myself and got it engraved and it would be A LOT cheaper! It's a good product if it was sold for $10...BUT DEFINATELY NOT worth $25.
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