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I had received two mugs as a gift and bought cracked in the middle of the mug so they leaked. Forced to buy two replacements to have just for keep sake now. I won't be using them
Disapointed
By Shopper (Saugus , MA) - April 16, 2011
I received a the mug I ordered for my sister as a gift The name and her title was slanted (not as even from the bottom) I complained; They requested a picture of the product, then replaced it I received the replacement and it was worse - even more slanted I requested my money back
I am happy with the design and color of the item. My only complaint is that they should have put the design on both sides. If your right handed you don't get to see the design and if your left handed everyone else would just see a white cup. I think if wouldn't have been that big a deal for them to put the design on both sides.