Our Family Tree Tapestry Afghan Customer Reviews

I loved the workmanship! The lettering was well placed and all ten names and the title were exactly as I requested. The back, (a mirror image of the front in darker threads) was smooth and pleasing. This is a lovely family keepsake. I would have given it a 5 star plus rating except that the fabric was much more lightweight and the weave looser than I expected. Overall, especially taking the price into account, I am very pleased.

The quality of the product was nice, soft and looks pretty. It took over a month for me to receive this product and since it was for Mother's Day I was very disappointed. My only suggestion would be the option for more names.

The details of what went wrong with my family-tree afghan order are too lengthy to note here, but it went awry on a tragicomic level. The compressed version: More than two months, one wrong shipment, and two unmet reships. Ordinarily I'd say I'd never do business with personalizationmall again. BUT. (Big BUT.) In the end, customer service bent over backward to make it right. They redeemed themselves beautifully and, against all initial odds, I actually would do business here again. Further credit where due: Everything else in that order arrived swiftly and was letter perfect.

I ordered this as a gift for my parents and had it sent to them. They loved it and thought that it was very nice. I've ordered many things from this site and never hesitate to take a chance on an item like this as I know it will be top notch like the rest of the things I've ordered. The customer service is also very good.

The only reason I gave this one four stars is because there was a little mix up with the shipping and I was told they were trying to straighten it out but it was shipped before the problem was solved... but it made it to the destination safely so I really can't complain. They always try to make it right.