Communion gift for nieceI was very excited to order this for my niece's first Communion gift. When it arrived although it looked beautiful, I was a little nervous about the engraved charm. I guess I was expecting the charm with her initial/year to be attached to the actual bracelet. But it was loose in the box. I was going to contact customer service to inquire about it, but then thought I would try to attach the charm myself with pliers (to close the opening of the ring it was on). I seemed to successfully attach it so I never contacted customer service. I saved the receipt in case my niece has any issues with it falling off. Overall I would recommend this product, just wish I had known the charm would be loose.