It's Me Personalized Collage Frame Customer Reviews

I ordered three of these as gifts for my sisters for mother's day. The personalized mat is awesome, but the frames are awful quality. One of the three frames cracked in shipping, and another was so bowed and misshapen that I would never give it as a gift. Even the frame that stayed in one piece was so cheap looking that I had to replace it. So after spending the money on these three items, I had to go spend more to get all 3 mats reframed at a custom frame shop. They looked really great once in good quailty frames. After contacting customer service at Personalization Mall to express my dissatisfaction, I was reimbursed only $20 (just over $6 per frame!) of the $120 I spent. Goes to show that the frames are literally worth nothing. For such a cool product idea, you'd think the company would give the option of a nice frame, or of just buying the personalized mat. So keep in mind before buying...the frame is junk!

I was a little disappointed when I received this frame in the mail. The idea of it is cute but it is made out of plastic. I thought for $40 bucks it would at least have a glass front! Now I am a little embarrased to give this as a gift by itself. It seems cheap.