Sweethearts Photo Collage Frame Customer Reviews

The frame quality could definitely be better, it’s pretty flexible plastic. In the photo, you can see what I mean. Makes it very hard to transport and work with the frame without damaging/breaking it. Overall, okay product.

The letter openings are an odd size, too tall for normal size photos. It was difficult to get the pictures to look good.

Althugh I really like the frame and the matting, the letters are way too narrow. I could harldy get a picture in the small space. I would not reccomend this proudct for picture use.

at first I was super excited about this purchase but it is nearly impossible to find pictures to fit in the openings. first I tried wallets but they were too small then I ordered 3x5 and the only ones that fit were ones that were horizontally taken. I spent $40 on the frame so I decided to make it work but then I spent an additional $40 just ordering photos to find the ones that work best. so if you and your significant other have a lot of horizontal photos together, this is the photo frame for you, but if not, it's too much work!

the frame for the picture looks very cheap; before i give the gift i'm going to now get it re-framed by another company.

The minute I open the package, my heart sinks. The frame is made of a cheap painted black wood, which looks frail. The cover is not glass, it's a cheap plastic thing which already has a scratch on it. The names have burnt marks from the laser cut and a yellow stain on white frame. Overall, the product is a novel idea but poorly made. For the price it is being sold for, I expect something a little of more quality then this. And since this item is personalized and non-returnable, I expect it to turn out impeccable.

the lettering was a lot smaller in person than in the picture. but it is cute

For a grand total of $36 with shipping, this product is not worth for the quality and materials. First of all, the wood frame is cheap looking and second of all the front cover is not glass but soft plastic.

The concept is great, and the recipient loved the idea and final product, but I was extremely dissatisfied with the quality of the materials. The frame is a very cheap, plastic-like substance, with "scarring" that does not match the overall pattern of the frame. The cut-outs for the letters are quite fragile, so pieces bent/broke off when I opened the frame to put in the photos. For example, the center of the letter G broke off.

Due to the timing of the gift, I could not return it. If I had enough time, however, this would have been returned for sure. I was quite surprised by the lack of quality, as all of the other items I have ordered from Personalization Mall have been quite nice.

Bottom line: I'd avoid this product.