Missing Piece Personalized Puzzle Customer Reviews

I had this puzzle personalized and shipped across the U.S to my boyfriend for valentines day. When he received it, there was a slip that said exactly what the puzzle said. What was the point? I was very disappointed because the excitement and curiousity of putting the puzzle together to figure out the "message" was completely pointless. Now that the recipient already knows what the message in the puzzle is, what's the point of putting it together? This was very disappointing for us.