Mother's Heart Birthstone Necklace Customer Reviews

I ordered this necklace for my wife for her birthday, and the item looked nice enough in the pictures. Unfortunately, this item is very cheaply made. The pendant is nice enough, but the chain is really junky and very off-color from the pendant. I called the support line after purchasing the item, and they told me there was nothing they could since the items is customized with birthstones.

I've ordered things from this website in the past, and the quality has been good. However, I feel duped by this item, so I will no longer be ordering anything from this website.

I purchased this necklace approximately 2 1/2 months ago... ALL of my six children's birthstones have fallen out! It is a lovely piece upon arrival but cheap (stones are extremely tiny) and does not last. If you want something for duration then put your money toward a higher quality mother's piece. Would not recommend.

I purchased this as a mothers day gift for my mom. Overall I was kind of disappointed with this product. The chain looked very cheap and the birthstone charms; although correct were inserted pretty sloppily into the heart charm. I have shopped with personalization mall before and was very pleased with my prior purchases but I would not recommend this item to future shoppers.

Was not what I expected at all. Not good quality and in less than two months the chain broke and 4 of the 6 stones fell out!!!

What I got was very tiny. I had to use a magnifying glass to make sure that all the stones were right. I never would have bought this if the picture they showed had stone that were the size you get!

I am a great fan of this site; I buy lots of different personalized accessories form here. For me, the idea for a customized necklace for this price made me very excited. When I received it the left part of the heart has a divot/hole for design; however the final product looks cheap and trashy. It looks like the soldering was done in haste and poorly. I guess you get what you paid for, but that has not been my history with this site. I would not recommend this.

The stones were so small and dull you could not hardly see them and definitely couldn't differentiate the colors. Would not recommend this necklace at all.

The stones were so small and dull I couldn't tell the color differences - very disappointed.

It was overpriced for cheap jewelry. I would rather spend more and not embaress myself by giving this as a gift.

I would not recommend this necklace. I bought it for my mother-in-laws 50th birthday and it is very cheap looking and small. I am too embarassed to even give it to her! And since its personalized, I am unable to get a refund. Very disappointed!

I ordered this necklace about the first week of December with the guarantee of delivery before Christmas. I didn't receive it until the middle of January, so I decided to keep it until Mother's Day to present it to my wife. In less than a month of wearing it the "gold" come off the chain and less than 2 weeks later all the birthstones (5) had came out and was lost.
Don't waste your money buying this necklace. I wouldn't buy anything from this company. The customer service wasn't any help. They said that the 30 day guarantee had already pasted.

The design of this heart is great. The problem is that the stones/crystals are so small that you can hardly tell what birthstone they are. In a bigger size this would be a worthwhile purchase.