Super fast delivery. Good hat. I ordered 2 customized hats w my dads name on them for Father's Day. They arrived on my doorstep less than 24 hrs later. I did upgrade to priority mail and spent the extra 9.99 to ensure it arrives on time. The hats are a little floppy/saggy and only hold their shape when they're on your head. That's why I gave it only 4 stars. It's not a pressed / starched hat that's holds its shape at all times like some higher quality hats. Good "working hat". Not afraid to get it dirty. Can probably throw it in the wash machine too.