My Fist Christmas Personalized OrnamentI received my order of two personalized ornaments and was disappointed to see that one of them was unacceptable due to "crooked lettering" of the name. However, I promptly notified customer service about this and am now awaiting a replacement. I appreciated the prompt reply to my email and the fact that I did not have to return the defective ornament. However, I have my fingers crossed that the replacement will be OK. I think perhaps I should have just purchased these at the mall instead.