Puzzle of Love Personalized Photo Puzzle Customer Reviews

When I purchased this item it showed my picture was clear as day! When it arrived and opened it, it is very blurry.

WE ordered two of these puzzles as gifts and both came in damaged boxes. It looked as though they had been smashed into the box and the pieces were all bent.

The preview of my photo looked bright and beautiful but the actual puzzle came so dark that you can’t see the faces.

The quality of the picture is fantastic.. but the puzzle itself is not thick enough and is warped when it is put together. The tin that holds it is perfect.

the result was great as far as the concept and the print on the container and the print on the puzzle. HOWEVER, the quality of the product over all is not good at all in that the picture that they glued to the cardboard and then cut into pieces separates from the cardboard backing so that the item can only be safely put together once

This puzzle is a great idea, but you have to be very very careful about the photo you select. The one I uploaded looked fine when it was cropped on screen and was still in the "better" category. When I received it the puzzle was blurry and grainy. Personalization Mall's quality department reviewed it and said that it was the picture, not their service that made it look bad, and offered no further assistance.