Family Memories 5x7 Wall Picture Frame Customer Reviews

I received the product and was extremely disappointed with the color; which was nothing close to what was pictured on the website. I sent in a picture of the frame along with a screen shot of the item posted on the website and was shipped another one as a replacement. This one too was not close to what was pictured. The site shows a pretty tan/taupe color in actuality the color is very peachy.

I received this item and was instantly disappointed in the colors. I expected a tan and deeper tan, instead it is a salmon and pinkish tan. I am rarely disappointed by Personalizationmall products, but this one is NOT a keeper! Furthermore, the customer service rep wrote to me that I needed to submit a photo of it before I returned it.... who has time for that? Little things like this make me leery of submitting future orders.

I was so excited to to find this frame. When it arrived, I was shocked to see that it was plastic and cheap looking. I bought it as a gift for my best friend and have decided to not give it to her. I normally LOVE the things I get here, but this was a major disappointment. I suggest they stop selling it!!