Side By Side Personalized Mug Set Customer Reviews

The gift box is an absolute rip off. Don't bother.....cups are fine!

I loved this idea and the quality of the mugs is pretty good, my only disappointment is the color of the design that is not that strong, very pale. Other than that its pretty good.

I got this mug set for my parents anniversary since they love coffee! It's really cute and they liked it. The mugs are a bit on the small size though but still very lovely!

The personalize mug set was just as I expected.  I was afraid that the color on the online preview would be different looking than what I would get, but I was pleasantly surprised when I saw that it was the same neon green as showed on my screen.

The one thing that I was not satisfied with in my order was the do-it-yourself gift box I paid extra for.  The first thing I looked for were directions on how to fold it into place... But it didn't come with any directions.  After a few tries I figured it out without too much effort, but it still would have been nice to have directions in the first place.

Also, the box they sent me was too big for just the one set of personalized mugs I ordered.  The gift box came with a few measly pieces of tissue paper ( I thing I got four pieces total).   So I had to buy extra tissue paper to compensate for all the extra room in the gift box so the mugs wouldn't slide around and risk breaking.

And the last thing I didn't like about the gift box was the fact that the websites address (personalization mail.com) is printed right on the to of the box lid.  I realize now that the website shows that the gift box has its logo on it, but I had missed seeing this at the time of purchase and thought that the box was just a plain, black and white formal box.  If I had noticed that the logo was printed right on the top of the lid I would have reconsidered buying this extra bit from the very start.  I don't want to pay a company to do their advertising for them,  and I certainly don't want their logo to be right on the top of a gift I'm giving to someone.  So in order to remedy this I had to wrap up the top of the box so as to hid it.

In conclusion, I was very satisfied with the personalized set of mugs that I ordered from this website.  But I would warn anyone considering paying extra for any of the gift box options -- it's not worth the money or bother.

Very good and fast service, good quality, i am pleased with my purchase.