Signature Style Personalized Coffee Mug Customer Reviews

I receive a mug froma co-worker and thought it was so great. I found website and ordered more for my family. However, they were smaller than I anticiapated. We'll still keep them but next time will order larger sizes.

The writing and colors are exactly what I wanted

The product is beautiful. I purchased 3 for Christmas gifts so they haven't been used yet but I like the way they look ??

I wish the colors were a little more vibrant.

Nicely done

I purchased this cup for my wife. She loves the imprint design and colors on the cup. The reason why I reordered this cup was the handle just broke off when I lifted it to put it away in the cupboard. The quality of the cup itself is questionable. To be fair, I purchased the first cup three years ago. So, it did last a while. I reordered the same cup a second time to please my wife. It just arrived and it looks great!!

Good product - came safely - when promised.

Purchased as gifts. Quality appears to be very good and the mugs are very attractive. As long as they hold up to daily use and washing, I would highly recommend them.

Good looking

The actual products were great, but I bought the gift boxes to make my life a bit easier. When ordering, it asked me to label with a name so that it could say who it was for on the outside - but then whomever packed them covered almost all of the names with a sticker, so I still had to open each one to see who it was for. Kind of annoying, but not the end of the world.

I enjoy receiving these mugs but I don’t understand why they are packaged completely different! The last two mugs I received…one completely covered in bubble wrap the other had no protection in the box

Received my order today! Out of 19 mugs only two were broken! Packaging was so inconsistent! Some were wrapped in bubble wrap others not some boxes were taped shut others not!

One name has an i and the dot from the i was a black blotch in the lower case cursive b should be able to block out that dot it makes it look like a mistake!

Besides the two broken mugs I’m very pleased with the order and receiving it so promptly

Jordan in customer service was outstanding and very polite!

I had the last name put on this mug and its way to much.. you cant even tell what the first name is.. NEVER AGAIN..I will only do first name JMO

The results were nice! Wish colors were bolder…What keeps this from being a 5 star is shipping. The shipping time is horrible and it is not free. If you pay for Fed Ex, it shouldn’t take 2 weeks to get. After several calls, found out they use Fed Ex to p/u but actually shipped by 3rd party which Fed Ex has no control. That information should be transparent. My package sat in WI for 4.5 days. This horrible service should be free.

My best friend loved it, but it arrived with a broken handle ??

Was hoping there wouldn’t be over lapping of the names & not so much area without printing on it. It was for a gift & I was little disappointed. The preview looks like there was a name all over & when it was received it didn’t.Purchased a mug like this that was a Christmas one & loved that one.

Very vibrant colors

Did not see final product but recipient liked.

Ordered personalized white mugs with green and red lettering. The color green is too dark and looks black. These were Christmas gifts.

The mug looks great and the matching coaster is a fantastic compliment to the set.
Very happy with this purchase.

The coloring could have been more vibrant

The inside of cup was glazed but not the outside

I think the mugs are pretty cool. I haven't seen this before.

Be carece this is small but the design is beautifully done. Search for larger

I like the item.Your shipping cost is high....almost the cost of the item.

I wish all the first letters of every word would have started with a capital letter. I nick name her Beautiful Lady and it’s like you would have mary smith instead of Mary Smith. Very disappointed. I didn’t return because I would not have had time to go shopping.

I bought this cup for my niece who likes the smaller 11oz coffee cups. It is of good quality and the personalized name came out beautifully.

I didn't think it would arrive like it did! I liked it!

We received these mugs as a gift 2 years ago, and have really enjoyed them. However, after frequent use and dishwasher cleaning, the "shiny" finish went away and coffee was staining the inside of the mug. So we ordered two more and hope to enjoy them for a couple more years!

Beautiful!!!

Thank you for sending the replacement cup, it looks great and I believe my sister will enjoy it and her co-workers will be jealous. My wife and I each have our own Personalized cups from you and they are our favorites. Well done. Thank you

I love the mug i just wish it was a little bigger for a nice cup of coffee

Bought for my wife months ago. It cracked when she dropped it so I bought an exact replacement.

I ordered 5 different mugs for upcoming birthdays, etc. Easy to order, large mugs, distinct printing, goood quality. Sale price was great!

Limited assortment of colors to choose from, unable to print with light and navy blue for example. Only one funny shade of green. I find shipping costs a bit high.

I love this item. Great gift and inexpensive.

The final mug looks great! My concern is that the first one arrived broken. It was packaged poorly for transport -- regular box, no bubble wrap, no marking on the box that it was fragile. I emailed customer service with a photo attached several times with no response back. Calling customer service I was on hold for 45 minutes. When I did reach someone, they couldn't open the photo from either email and I had to resend it. They did resend another mug in much better packaging. Customer service rep was really helpful once I finally got off hold. So the first mug was the "2020" mug I guess. Glad I ordered early.

Cup is smaller than a normal cip

I bought the mug for my adult son and used his name and nickname for the design. It looked great! The only problem was my fault...I wish I had ordered the bigger mug. I may order another one in the large size.

I received my cup from a supervisor at work about 6 years ago, I am now retired. I enjoy the warmth of tea and the memories of the workplace together.
It is a gift used daily.

Nice mug, love the personalization, but they are breakable. If not shipped with proper packaging, they may break during shipping.
I will be reluctant to order any more breakable items from them.