Photo Sentiments Personalized Ornament customer reviews

When i uploaded my image onto the website it was ranked as "good." This is the same rank my image received last year. When I received my ornament last year it looked great. However, this year when I received my ornament it was really blurry and the black and white did not look good.

Very unhappy with the ornaments , customer service sort of said tough luck.
They do not give you the opportunity to properly edit the photo. It looks better in the photo and the writing on it is soooo small-
very grainy and dark so very sad as i usuallylove PM for gift giving.

I recently received my personalized ornaments and was very disappointed with the quality of the photo. It was very blurry. My proof didn't look blurry at all. I would have thought I would have been alerted to use a different photo instead of printing such poor quality:(

You'd think from the black & white picture shown that it would be a great option. NOT TRUE if you have a bunch of people in the picture. It looks horrible. Its very pixilated and not sharp at all. Plus if you don't like it, customer service does not help you at all. Since it's personalized (which everything is) you can't return it. I've been a customer for years and was just not happy with this at all.

I was very disappointed with this ornament. I submitted a photo and words and when I got it back it was VERY off centered. It looked so bad the wording was running off the right side of the ornament. So I called and asked them to re-make it and the second one the sent was only a fraction better. Its still off centered and this time it was darker and pixelated. I wouldn't order one again. Waste of money.

I submitted a quality photo - 5 MB - THE PHOTO ON THE ORNAMENT IS A JOKE - WASHED OUT - FUZZY. Clearly, there is not quality control.