Photo Collage Personalized Travel Mug customer reviews

I have ordered this mug before and been thrilled with the quality and look. However, I just ordered a few more for Christmas gifts and was very disappointed to see that PM has started printing their website just below the photos on the mug! The first mug I purchased didn't have that! I find it a teeny bit tacky! It would be a much better idea for Personalization Mall to add their name or website to a more inconspicuous place or just leave it off altogether. So, had the mug looked exactly like the one I originally purchased (without the tackyness), this product would have received 5 stars.

This is a nice gift but I find it hard to see the pictures...even though the quality was said to be ok. Grandma will like it still though!!!

I bought 3 mugs in total...the printing is pretty good but the mug itself (especially the cap) is not the best.

The pictures on the mug came out great. However, the mug is a bit cheaply made, and I don't like how Personalization Mall advertises its website right on the mug (bellow the pictures).

While I thought the mug looks great, and the pictures turned out beautifully, I was extremely disappointed that your website was printed on the mug at all, but especially so close to the pictures. It makes it look very tacky, and no where in the product description does it say the mug will boldly display your website. My advice is to not put the website on the mug, or at least state in the product description it will be there so when I pay $30 for a product, I know the tackiness I'm paying for.

The concept is great, but the photos are smaller than anticipated and not as clear as depicted.

I thought the mug would be a little bit bigger and for some reason I was thinking the pictures were going to be "engraved". These were my own expectations and when the mug was small & the pictures weren't engraved I was a little disappointed. However, we got this as a gift & my mother seemed to love it & was using it the very next day. So I am pleased!

I was so excited to receive this mug as I intend to give it as a Christmas gift. Sadly, though the pictures look great, the handle was slightly melted. I called and customer service has shipped me a new one. I hope this one is good.
I must say the customer service is exceptional. I guess I just got a bad mug.

The mug was alot smaller than I expected for 19.99 and the pictures came out ok. Next time i will get a bigger mug and have it done at walmart for 10.00 and not have to pay for shipping on top of the high price.