Now that I have an unbroken set, they're great
(Tampa, FL) - April 20, 2012
When I got the mugs in the mail the first time, both had broken handles. They were more delicate than I expected them to be. I called customer service and they sent me a new, unbroken set right away. The company should probably start packing fragile items better - wrapped in a thin plastic is not going to work well.