I ordered this for a teacher, as I wanted it to be a more personal gift that she will have for awhile. It is so nice, way nicer than the totes they sell like this at Target. The handle was very study and heavy duty. It didn't have a top though, which surprised be. Similar ones that I have seen sold in stores have a zip up top of the same material. You have to remove the black boards in the sides in order to collapse.