Not to be used in conjunction with other offers. We reserve the right to limit or exclude certain items from promotion at our sole discretion. Not valid on items within the Corporate store. We reserve the right to cancel this promotion at any time without notice. Offer valid for economy shipping within the contiguous United States only. Surcharges on some oversized items may still apply. Offer valid thru October 20, 2016.
At Christmas I purchased a bracelet for my daughter and the personalization was not done well at all. The letters and numbers were not cenetered and the charm that the engraving was done on seemed cheap. I sent in pictures and was sent a new bracelet in a very timely manner and the engraving eas much better. I was pleased with the customer service and speed at which the bracelet was replaced. I still think that the charm was cheap and could have been of better quality. Since your specialty seems to be "personlizing" items, I would expect that the thing that you are engraving would be of nice quality.