Cute, but not satisfied with personalization
(Sterling Heights, MI) - December 7, 2011
My husband and I are celebrating our first Christmas with our twin boys and I wanted an ornament to mark the occasion. I absolutely LOVE penguins so when I saw this ornament, I new I had to have it. I especially loved that I could personalize it with our names and the year. When I received the ornament, however, the bottom personalization area had black smudges all over it. Instead of going through the hassle of returning it, I went to a craft store and purchased some white paint to cover the smudges. It worked fairly well, however, I'm a firm believer that I shouldn't have to fix something I paid for and just received. While I was disappointed that they would actually send me something that was clearly damaged, the ornament itself is just as cute the picture which is why I was generous and gave it 3 stars.