Personalization is usually a surprise giftBy
Shopper 
(VANDERGRIFT, PA) - November 26, 2011
I received my order today from your company. I would like to say that the ornament itself was very nice everything I thought it would be and was liked by everyone who saw it. I am however very disappointed by your packaging of it. This ornament was supposed to be a surprise for my son and you have a label on the front of the package telling exactly what was inside. For a company making personalized products for years , I cant believe this is your practice.......or that you've never heard of this complaint before.