Baby's First Christmas Ornament The on-line ordering process was efficient and extremely user friendly. The speed in which I received the product far exceeded my expectations especially considering that this was a personalized item. The product itself was very nice - - well made and a good value. The only negative I would have is that the gold ribbon was a bit cheesy and looked like not much time was taken when attaching the ribbon to the ornament. However, that one minor negative would not prevent me from ordering from Personalizationmall.com again.