First Class Customer Service....This is my 4th different occasion to purchase one of these "Heart Clocks" and I have "never" been dissapointed at all! One occasion, the clock piece was bad and was sent out a replacement clock piece...no questions asked! This last occasion the clock arrived with a small nick on a front edge of the acrylic heart. If it had been on the back portion, it would not have been a big deal to me. I spoke to Customer Service (J) and sent them some photos of it. The entire conversation was very cordial, helpful and understanding! Within 4 days I received a replacement entire Heart Clock...again, no questions asked!!! I will continue to buy from Personalization Mall as the items are unique, as described and the Customer Service is OUTSTANDING! I would Highly Reccommend them to anyone and I HAVE!
Thank You Personalization Mall!