I ordered 7 of these pens for Christmas this year for my managers. They arrived very quickly and were all perfect. No issues at all. The only down side, if you can even call it that, was they did not come with a gift box for wrapping. They came individually packed in bubble wrap with a nice cloth sleeve around them. No big deal really, I ran out to my local craft store and purchased jewelry boxes, problem solved. The pens have all been well received by my team and they are quite happy with them. Thanks!