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Dino Embroidered Nap Mat customer reviews

Personalized Kids Sleeping Bag Nap Mat - Dinosaur - 12798
Average Customer Review: (2 customer reviews)
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So cute!
By Janine S. This customer has purchased this item prior to writing this review. (Baytown, TX) - May 18, 2014 (See all reviews by this customer)
I bought this dinosaur nap mat for my 14 month old grandson. When we opened the box and placed it on the floor he immediately was drawn to it!! He laid down and covered up with the soft cozy blanket.
Clumping of Nap Mat
By Lois S. This customer has purchased this item prior to writing this review. (Virginia Beach, VA) - May 19, 2014 (See all reviews by this customer)
I shouldn't be giving this 2 stars, but the item is very cute and my son loves this nap mat; with the exception of the bunch up material under his back. I have watched it once by following the washing instructions that are printed on the Dino Nap Mat. When I took it out of the dryer, the matting was a little bit gathered so the second time I decided to air dry the mat. I believe the problem is in the washer even on gentle cycle. The bunching is even more worst the second time around. I even tried spreading it out but it just didn't work.

I contacted customer care and I sent them photos of the damaged nap map. This was their response, "Thank you for sending the image to us as requested. This has been reviewed by our Quality Assurance Team and they have determined the item was manufactured correctly. We are sorry that you are unsatisfied with the item, but a replacement would be same after a wash can clump when you wash them." Now I am stuck with a cute, but unusable item.
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