Clumping of Nap Mat
I shouldn't be giving this 2 stars, but the item is very cute and my son loves this nap mat; with the exception of the bunch up material under his back. I have watched it once by following the washing instructions that are printed on the Dino Nap Mat. When I took it out of the dryer, the matting was a little bit gathered so the second time I decided to air dry the mat. I believe the problem is in the washer even on gentle cycle. The bunching is even more worst the second time around. I even tried spreading it out but it just didn't work.
I contacted customer care and I sent them photos of the damaged nap map. This was their response, "Thank you for sending the image to us as requested. This has been reviewed by our Quality Assurance Team and they have determined the item was manufactured correctly. We are sorry that you are unsatisfied with the item, but a replacement would be same after a wash can clump when you wash them." Now I am stuck with a cute, but unusable item.