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Family is Forever Personalized Picture Frame customer reviews

Personalized Family Name Wood Picture Frames - Engraved Free - 4523
Average Customer Review: (294 customer reviews)
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(3)
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Great Grad gift...
By Lynn S. This customer has purchased this item prior to writing this review. (Elgin, IL) - July 8, 2011 (See all reviews by this customer)
I purchased this frame for a friend's daughter who was graduating 8th grade. I thought this frame would make an interesting graduation frame. As I discovered with many of the frames, you can add words or short phases to personalize instead of just names. The quality was very nice and my friend's daughter really seemed pleased the frame. I always "preview" the frames to make sure everything looks perfect. This website is great.
Nice Housewarming Gift...
By Lynn S. This customer has purchased this item prior to writing this review. (Elgin, IL) - June 6, 2011 (See all reviews by this customer)
I ordered this frame for friends who are moving into a new home. I know they will like it and appreciate it for years to come. I have ordered many different picture frames for different occassions and have always been satisfied with the quality. I always "view" the final product before I order.
Shipping Mishap
By Cyle H. This customer has purchased this item prior to writing this review. (Newark, OH) - December 21, 2010 (See all reviews by this customer)
We ordered the frame as a Christmas gift and love it. When it arrived the glass was missing, so we called and a very friendly customer service worker shipped out the glass. We received the glass just two days later! Very satisfied with the company and product!
Wonderful Gift Idea
By Sarah Z. This customer has purchased this item prior to writing this review. (Elk Grove Village, IL) - December 20, 2010 (See all reviews by this customer)
I purchased this gift for my grandmother. I chose to have the word "FAMILY" in the top corner. It was nice to choose which adjectives describe our family. I'm sure she will love it!! The frame came quickly and in time for the holidays.
Fast but QA lacked
By Noreen M. This customer has purchased this item prior to writing this review. (Schaumburg, IL) - September 6, 2010 (See all reviews by this customer)
I appreciate the speed of delivery, but this time I would have returned the item had it not been for giving it as a gift shortly after it was delivered. There was a scratch on the wood where the upper left corner identifies the prominent name. I will allow more time in the future so I can return and reorder if needed.
I like the product very much, but...
By Marcia A. This customer has purchased this item prior to writing this review. (Fairlawn, OH) - April 30, 2010 (See all reviews by this customer)
I have ordered your photo frames before and was very happy. However, on the one I just ordered and received, I had made a correction on the spelling of one of the words, and continued with my order, but it did not record the correction. When I checked my confirmation, it showed the uncorrected spelling. I immediately wrote to your Customer Service to let them know about it and correct it, but they said it was too late. Luckily, it wasn't a serious problem, or I would have wasted my time and money. It did warn me, though, that if I ever need to correct an order, I will start over from scratch, since your ordering method did not allow for a correction. Just a warning to others!
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