I was satisfied with the product, but the writing was very small. It was also hard to understand the cursive writing on the glass, since the writing was too small. I would have also liked it much better if we were able to write in "poem" form. In other words, I wrote a poem on this item, but it did not put the lines the way I wanted it. It just automatically moves to the next line when it reaches a certain number of characters in the previous line. I wanted the first line to only contain one short sentence, and instead, it contains 1 and a half sentences. So, it does not read like a normal poem, it reads like a paragraph that rhymes. All in all, the product was a good gift. If you are looking to write a letter to someone, I would recommend this product. However, if you are looking to write a poem, I would not recommend this product.