I gave this mug to my parents from my 1 year old daughter. They haven't used it yet so I'm not sure how it will stand up to hot drinks or washing but it looked great! There is plenty of room for the picture and I liked that you could write a nice long message on the back of the mug. The front only has 16 characters (including spaces) so it was hard to think of a message using the word grandparents. I'm sure that any mom, dad, or other loved one would love this mug!