After stressing about being a "last minute shopper" before Christmas, my cups not only were delivered before Christmas as promised by you, they were of exceptional quality! The pictures were clear and the messages were delightfully scribed with the beautiful scroll work around them. They were loved by all who saw them, and the recipients were especially thrilled to receive them. I have already ordered three more cups from Personalization Mall for special birthdays in 2011. From now on, I will turn to your company for ideas for gifts before going anywhere else. I don't think one can ever go wrong giving someone a gift with their name or picture of themselves or their loved one on it. Thank you for your excellence.