It's Me^© Personalized Collage Frame customer reviews

I bought this for my grandma for mother's day. She seemed to like it. It shipped well and was packaged well. However, I was disappointed with the back of the frame. For the price, the back of the frame should be easier to take out and install/remove pictures. The back is cheaply done in my opinion. Also, it would be nice if there were other color frames available, like brown, cherry, etc.

I have purchased 2 of these and I was disappointed in the size & quality of the frame. If I knew it was plastic instead of glass, I wouldn't have ordered them.

I ordered three of these as gifts for my sisters for mother's day. The personalized mat is awesome, but the frames are awful quality. One of the three frames cracked in shipping, and another was so bowed and misshapen that I would never give it as a gift. Even the frame that stayed in one piece was so cheap looking that I had to replace it. So after spending the money on these three items, I had to go spend more to get all 3 mats reframed at a custom frame shop. They looked really great once in good quailty frames. After contacting customer service at Personalization Mall to express my dissatisfaction, I was reimbursed only $20 (just over $6 per frame!) of the $120 I spent. Goes to show that the frames are literally worth nothing. For such a cool product idea, you'd think the company would give the option of a nice frame, or of just buying the personalized mat. So keep in mind before buying...the frame is junk!

I was a little disappointed when I received this frame in the mail. The idea of it is cute but it is made out of plastic. I thought for $40 bucks it would at least have a glass front! Now I am a little embarrased to give this as a gift by itself. It seems cheap.

I got this frame as a present from my mother-in-law. As soon as I opened, I found out that its just a cardboard punch out and an inexpensive frame. The back of the cardboard was dirty or had some water spots on it (odd). Its too expensive for what you get. Also note that you should use as many letters as you can (like all 9) or else you are mainly hanging up cardboard on the wall.

I Also note that the cardboard is just plain - a good idea would be to have some stock decals, like balloons on the right and left portion of it. This product is nothing special.

good