So I almost got scared away by some of the negative reviews but I am so thankful I got these anyways! I bought 5 mugs, some as an "only" present and some as a "side" present because of the great price! I bought for my grandfather, father, step-father, step-grandmother & boyfriend's mother. This is a great gift for coffee/tea/cocoa lovers who cherish photographs. The pictures turned out great, despite other reviews I don't think they could be any larger or they wouldn't fit around the cup... none of mine showed up broken, and the photos turned out great (and straight) on all the mugs! SO IMPRESSED personalizationmall, can't wait to buy from you again!