Photo Memories Personalized Ornament customer reviews

Although the original picture was bright and clear, this ornament turned out very dark. I was very pleased that the Personalization Mall agreed to redo the item, but it turned out just as dark as the first time. I would not recommend this item, but I do appreciate the second attempt to make it right.

The manufacturer needs to work on their QA/QC, because the preview image was centered and sized correctly, but the received product was too zoomed in and not centered very well. It was okay for the money, I guess, but would probably not trust the preview positioning.

I ordered three of the photo ornaments ... all photos that were submitted far exceeded the requirements for resolution, yet all three ornaments look pixelated and of poor quality. One even has a dirt mark in the material for the ornament. Not impressed, but not worth the hassle of remaking since the quality the second time around would probably be just as shoddy ... this was a first and LAST order.

I recently ordered two porcelain photo ornaments. They arrived quickly, and I was very excited to open the package. One of the ornaments was truly beautiful. The other...wow, not so much. The photo was only barely discernable because the entire ornament had a reddish-maroon dark tinge over the photo. The original photo didn't have that. The version I previewed on the site didn't have it, either. If I had more time before Christmas to send it back and try again, I might do it, but I just don't want the hassle. I am 50/50 happy and disappointed in the products.

I was disappointed with the quality. What appeared on my computer when I ordered was quite different from what I received. Also, I thought the image appeared on both sides of the ornament, which it did not.

This ornament was made with the hole punched right through
The picture of my daughters head. There was empty space on the side
of her head if they would have just paid a little
more attention to detail. Not real pleased.

it took me hours to get the 2 individuals centered in the circle. i even made sure the hole at the top wouldn't interfer with the head of one of the people. when i got the ornament, it didn't come out like i had it centered. both people had parts of their head cut off or really close too it. i could have moved it more, but what i saw on the internet looked like it fix. so you better make your picture much smaller or they will cut off whatever they want to and think it's ok. very disapponted with this.