The service and quality is quite good. It was hard finding an appropriate photo flip album. My one regret is that there was never an option on the top or bottom of the cover to have "no personalization," as sometimes "less is more."
loved the frame, but the alignment was off on the top engravement. Did not have time to return it, as it was a gift. Words were cropped near the top of frame instead if centered on the wood as the preview showed before ordering.
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