My product Experience
(Poughkeepsie, NY) - February 8, 2011
At first my mug came broken, so I called the customer service number and the representative that I spoke was so very nice and helpful. She immediately sent me a new mug that I received (in perfect condition) within 48 hours of my phone call! I understand that when you are mailing any product sometimes bad things will happen to it. However, I was so very impressed with how this company handled the situation! Furthermore, the mug is very cute and its a great size! I can't wait to give it to my fiance' for Valentines Day!