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Christmas heart I love the necklace but was a little disppointed in the size of the stones on the heart.
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1st time shopper The necklace looked like a solid piece of gold wire in the picture, but this is due to the gold background and the stones are quite small, it is hard to tell what color they are. The chain is awful fragile looking. Overall I thought this piece would be bigger and be a little nicer piece of jewelry but for the price I guess I cannot complain.
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Mom of 3 Looks sort of cheap... but it was cheap so you get what you pay for.
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So disappointing In the picture on the website, the size is magnified. Once it arrives it is very small, the birthstones are the size that a small sewing needle could only fit through. I bought this for some kids that couldn't get their Mom a gift and I could cry, I'm so disappointed. It's so thin and fragile, I'll bet the chain and clasp break in under a week. So THAT being said, the price is wayyyy too high for this quality...there isn't much quality.
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poor setting I was not impressed with how the stones were set on the heart. Looks like it was very sloppy like someone just poured some glue on it and stuck the stones on. a lot of excess glue around some of the stones
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Low Quantity and Low Stone Color Clarity By Shopper (Glassboro, NJ) - December 29, 2013 The stones were low quality and had very poor color clarity. I have returned my purchased as a result of the March birthstone appeared to be green instead of the blue-green of the Aquamarine stone as ordered.
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Product features I dislike I am very disappointed in the size and quality of the "gems" on this necklace. They certainly were not depicted as being miniscule in the picture. I have a Mom ring that has similar birthstones and the are slightly larger & clearer than those on the necklace. I am almost ashamed to give it to my daughter-in-law as a gift. I do like the delicateness of the necklace - if only the birthstones were more visible.
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not as i expected heart was very small and not shiny at all and I didn't realize it wasn't a solid heart, but that it was cut out on the sides making it see through which I didn't like at all considering where the cut-out were it wasn't clean cut at all. The birthstones on the heart were very small, some looked higher then others making them stand out. I ordered 2 of these as grandmothers gifts and wasn't happy with them-will not be ordering anything like this again
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Just Ok. It was okay. The gems are a lot smaller than the picture shows and in the one I received it was chipped in two places, but it was too late to bother sending back. I was not impressed with this particular item.
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Drug store quality By Shopper (Des Moines, IA) - February 14, 2012 Told my son thought it was cheesey. Bought it for his wifes 40th
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disappointing stone size The necklace is a nice design but I was disappointed in the stone size. They are so small that you don't even notice them.
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Poor Quality By Shopper (Gosport, IN) - January 3, 2012 The stones in the necklace were very pretty and as described, however, the sterling silver was chipped and scratched. Some of the silver was shiny and some of it was a dull silver. The heart itself really looked horrible. I went ahead and gave the necklace to my future mother-in-law for Christmas and offered to replace it but because she has poor eyesight she chose to keep it. However, I would be skeptical to make further jewelry purchases with this company based on this experience. All other products I have ordered have been great!
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Small stones Birthstones are so small they are hard to see. I would not have bought this if I had seen it in person prior to purchase. Wish I could return it.
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Birthstones Too Small By Shopper (Chester, MA) - December 25, 2011 The necklace was very pretty, but was not what I expected because the birthstones for the children are tiny and you really have to look hard to see them. So, it really just looks like a birthstone necklace for mom.
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Hasty production/man handled By Shopper (Ventura, CA) - May 31, 2011 If the heart necklace is poured into a mold, then the top right section didn't fill in completely (imagine bundt cake not filling in entire design)so there is a groove in side of heart. Secondly, I was very disappointed because whoever set the "top" largest stone scraped and bent one of the prongs so that it is "silver" instead of gold (this is a gold necklace) and flat instead of round....obvious damage. Otherwise, the smaller size and design are exactly what I envisioned for my mother-in-law.
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disappointed By Shopper (west brookfield, MA) - January 25, 2011 I have to say that although the timeliness in delivering this order was very good, I found that I was very disappointed with the item itself. The family birthstones are so small that you cannot distinguish the coloring. I felt that for the money these stones should have been at least big enough to know what color they are.
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Deceptive and Junky I ordered this necklace for my wife for her birthday, and the item looked nice enough in the pictures. Unfortunately, this item is very cheaply made. The pendant is nice enough, but the chain is really junky and very off-color from the pendant. I called the support line after purchasing the item, and they told me there was nothing they could since the items is customized with birthstones.
I've ordered things from this website in the past, and the quality has been good. However, I feel duped by this item, so I will no longer be ordering anything from this website.
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Not a quality piece of jewelry By Shopper (Lincoln, NE) - November 24, 2015 I purchased this necklace approximately 2 1/2 months ago... ALL of my six children's birthstones have fallen out! It is a lovely piece upon arrival but cheap (stones are extremely tiny) and does not last. If you want something for duration then put your money toward a higher quality mother's piece. Would not recommend.
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mothers day disappointment I purchased this as a mothers day gift for my mom. Overall I was kind of disappointed with this product. The chain looked very cheap and the birthstone charms; although correct were inserted pretty sloppily into the heart charm. I have shopped with personalization mall before and was very pleased with my prior purchases but I would not recommend this item to future shoppers.
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Horrible!! Was not what I expected at all. Not good quality and in less than two months the chain broke and 4 of the 6 stones fell out!!!
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Disappointed What I got was very tiny. I had to use a magnifying glass to make sure that all the stones were right. I never would have bought this if the picture they showed had stone that were the size you get!
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disapointed I am a great fan of this site; I buy lots of different personalized accessories form here. For me, the idea for a customized necklace for this price made me very excited. When I received it the left part of the heart has a divot/hole for design; however the final product looks cheap and trashy. It looks like the soldering was done in haste and poorly. I guess you get what you paid for, but that has not been my history with this site. I would not recommend this.
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Disappointed The stones were so small and dull you could not hardly see them and definitely couldn't differentiate the colors. Would not recommend this necklace at all.
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PRODUCT FEATURES DIDN'T LIKE The stones were so small and dull I couldn't tell the color differences - very disappointed.
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Looks cheap. Embaressed to give it as a gift By Shopper (Dracut, MA) - June 21, 2011 It was overpriced for cheap jewelry. I would rather spend more and not embaress myself by giving this as a gift.
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Cheap Looking! By Shopper (Tucson, AZ) - June 7, 2011 I would not recommend this necklace. I bought it for my mother-in-laws 50th birthday and it is very cheap looking and small. I am too embarassed to even give it to her! And since its personalized, I am unable to get a refund. Very disappointed!
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Sorry piece of ****** I ordered this necklace about the first week of December with the guarantee of delivery before Christmas. I didn't receive it until the middle of January, so I decided to keep it until Mother's Day to present it to my wife. In less than a month of wearing it the "gold" come off the chain and less than 2 weeks later all the birthstones (5) had came out and was lost. Don't waste your money buying this necklace. I wouldn't buy anything from this company. The customer service wasn't any help. They said that the 30 day guarantee had already pasted.
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Disappointed to the max The design of this heart is great. The problem is that the stones/crystals are so small that you can hardly tell what birthstone they are. In a bigger size this would be a worthwhile purchase.
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