I ordered this for my grandmother who lives in a different state. I wanted to send her pictures of the grandkids. I liked how I was able to view the frame on how it would look before it shipped. I was also very pleased because I received a phone call from customer service that one of my photos were a little blurry and would I like to email a different one. They very easily could have just sent it as is. My grandmother loved it and said all the pictures were perfect. I will absolutely use this site for future purchases!