Pleased, yet not
(Colorado Springs, CO) - March 13, 2011
I scanned a picture of my dog and it didn't come out real clear (marks on it, or lack of color in some spots). The company kindly called me to let me know that it wasn't real clear. I had asked them if they could touch up those spots and was told that they would send it to a specific deparment and see if they could touch it up. Well, when it came to me it wasn't touched up. I wish they would have called me again to say they couldn't fix it and I would have selected another picture. Not really their fault. I should have had a clearer picture. I still love this company and will purchase products from them.