Very Pleased with the Zippo Money clipI had ordered one of these for my fiance because he didnt like carrying a bulky wallet. We were so happy with the engraving, and quality of the money clip. We ordered a second one for his brother. When the money clip came, the engraving wasn't quite right. It was almost not deep enough and didnt show up well. I called customer service, they had me take a picture of it with my phone, and 2 days later we received a new clip in the mail. I couldn't believe how fast it was. No hassle, I didnt have to pay to send the other one back. I was extremely happy!! I have ordered other items from this website for our wedding, and have been very happy with everything. The products from this company are excellent, and the customer service is even better!! You won't be disappointed!