Anniversary Wishes Engraved Ornament customer reviews

I realize I goofed when ordering this item but I would think just good customer service would have had you do something about it. I received this ornament, which is nice and it had the correct dates. I had wanted the second choice for the saying. I inadvertently clicked on the third where you make your own without knowing it so when I received theornament it says, after the name and dates- to choose your own words, etc. I could not give that as a gift to the couple celebrating 25 years. It is worthless.
I called and all the excuses were made about it being my error and when I asked to order another one it would have been over $14.00 when I didn't pay that for the original item. You can rest assured I will not order again.