(Lanham, MD) - March 31, 2012
The We Shall Meet Again plaque was beautiful. The engraving was undesirable due to the size of the font; way too small. Although it was previewed, the actual product did not compare with the preview. The preview turned out to be an enlarged version of the actual product giving the appearance that the actual product print would be clearly readable. I contacted customer service and was told that they only have one font size for engraving which is inconsistent with the various font sizes on the plaque. The statement was a clear indication that there was no remedy for the poor quality issue of the engraving. Had I known, I would have purchased with no engraving and had the engraving done by a professional.