I have been 100% satisfied with all of the items that I have purchased from here, well.... until I received Santa. The only thing I was happy about with this purchase was the fact that I didn't pay the original full price for it. If I could return it, I probably would! The nice list doesn't fit or stay in his hand, his 'arms' are cheap/thin wires,his beard was a total wreck and he is not very steady on his feet. I would not recommend this item to anyone. He looked real nice in the photo, do not be fooled.